Complete Payment Information Tile in Portal; Register with Zelle or select Direct Deposit; Confirm email address matches Gilman and Zelle; Ensure Zelle enrollment is verified; Complete Terms and Conditions and all Portal tiles
How to apply
Complete the 'Payment' tile in the Gilman Portal; Search for your bank on Zelle's partner page; Enroll through your bank's app or online banking if partnered; Select Direct Deposit if bank is not a Zelle partner or is in a U.S. territory; Confirm email address matches Gilman, bank, and Zelle
Important dates
Payment transfers can take 1-3 business days to appear; Processing times can take up to 2-3 weeks after recipient requirements are approved
Documents
Voided check or bank verification form for Direct Deposit
Contact
GilmanRecipients@iie.org for payment issues after 3 business days; Zelle customer support at 844-428-8542; Zelle support page at zellepay.com/support/contact
Recent changes on this page
Plain-English summaries of meaningful source-page updates.