Privacy policy

Privacy for students, advisors, and award offices.

AwardPing collects only the information needed to run account, office, watchlist, source monitoring, alert, and support workflows.

Last updated: June 21, 2026

Short version

What AwardPing protects

AwardPing is an educational monitoring tool. It does not sell user contact details, does not run third-party ads, and does not collect payment card or financial account information. Passwords are handled by Supabase Auth as non-reversible password hashes; AwardPing does not store raw passwords.

Account details

Name, email address, login state, office membership, invite status, and notification preferences.

Watchlist activity

Awards, source URLs, notes, tasks, update history, and alert preferences created by users or offices.

Contact messages

Name, email address, and message content submitted through the contact and source-request forms.

Operational data

Rate limits, job runs, crawl results, source health, and public source-page snapshots needed to operate monitoring.

How data is used

  • Create and secure accounts
  • Maintain office workspaces and invitations
  • Monitor public award source pages
  • Send alerts, digests, invitations, and support replies
  • Improve change summaries and source health
  • Protect the service from abuse and excessive automated use

Service providers

  • Vercel hosts the web application and serverless routes.
  • Supabase stores account, office, watchlist, and monitoring data.
  • Resend sends service emails.
  • AI providers may process public source-page excerpts to generate change summaries when configured.

Privacy rights

  • Access and export account data from dashboard privacy controls.
  • Delete an AwardPing account from dashboard privacy controls.
  • Unsubscribe from public update emails using the link in each message.
  • Request correction, restriction, or other privacy help through the contact page.
  • Use the contact page for US state privacy requests, including access, deletion, correction, or appeal requests where applicable.

Encryption and safeguards

AwardPing uses HTTPS in transit and encrypted hosted storage. Public update subscriber email addresses and selected profile fields are additionally encrypted by AwardPing before storage. Delivery logs store keyed recipient hashes instead of readable recipient email addresses.

Account sessions use essential authentication cookies. AwardPing does not use third-party advertising cookies or sell/share personal information for cross-context behavioral advertising.

Retention

Account, office, watchlist, and monitoring data is retained while the account or workspace is active, unless deletion is requested or retention is required for service integrity.

Deletion

Logged-in users can export or delete account data from dashboard privacy controls. AwardPing may retain minimal records needed for abuse prevention, security, and legal compliance.

Security

AwardPing uses HTTPS, access-controlled account workflows, and hosted infrastructure providers. Security or abuse reports can be sent through the contact page.