Award Directory/Department of Homeland Security Summer Internship UGRD/DHS CIS Ombudsman: How to Submit a Case Assistance Request
68 source pages0 recent updateshigh confidence

Department of Homeland Security Summer Internship UGRD

Instructions for applying to DHS Joint Duty Assignments on USAJOBS, including eligibility and required documents.

Add to watchlistOfficial homepage
DeadlineNot listed
Award amountNot listed
Last checkedJun 28, 2026
Application

DHS CIS Ombudsman: How to Submit a Case Assistance Request

Guide for submitting a case assistance request to the DHS CIS Ombudsman for issues with USCIS.

Official sourceSource page
Eligibility
Individuals, employers, attorneys, representatives; Must have contacted USCIS in last 90 days; Given USCIS at least 60 days to resolve problem
Requirements
Contact USCIS first; Submit DHS Form 7001 online; Include supporting documentation
Application materials
DHS Form 7001, Request for Case Assistance; Form G-28 (if applicable); Written consent (if applicable)
How to apply
Seek help from USCIS first; Submit DHS Form 7001 online; Upload supporting documents
Documents
DHS Form 7001, Request for Case Assistance; Form G-28, Notice of Entry of Appearance; USCIS Contact Center Tip Sheet
Contact
USCIS Contact Center: 1-800-375-5283; USCIS Lockbox: lockboxsupport@uscis.dhs.gov; CIS Ombudsman (via online form)

Recent changes on this page

No meaningful updates have been recorded yet.